We know planning an event comes with plenty of questions, and we’re here to help! From setup locations to safety and booking details, our FAQ section covers everything you need to know to make your JoyRide experience smooth and stress-free. Check it out or reach out to us directly—we’re happy to assist!
For ride-ons we can set up our racetrack in a variety of locations, including driveways, tennis courts, parking lots, and gyms. A 2-car driveway of 20ft x 30ft can fit up to 4 cars. A half basketball court, 40ft x 60ft can accommodate up to 10 cars. A minimum area of approximately 40 x 60 feet is recommended for an optimal experience, but we can adjust to fit many spaces. Examples of fun locations would be backyards, driveway, open fields, parks, parking lots, a city approved blocked road, community centers, indoor recreation areas, any large spaces for gathering. We reserve the right to inspect the location to ensure motorist safety. A typical location should be open, away from busy roads, bodies of water, pools, steps and sloped areas.
For Mario Kart Racing Simulators we would need a 10×10 space for all equipment setup.
For Mario Kart Live our custom 8×12′ track would give the best experience, we would need to setup up in a space about the size of a dining room with no table or a small living room. If your space is not that big or clear or objects we can still setup without the track as long as it is indoors.
If the weather doesn’t cooperate, and your event is able to be moved indoors we offer our Mario Kart Simulators and Mario Kart Live depending on availability. Otherwise we will do our best to reschedule your event based on availability. If rescheduling isn’t possible, we offer a credit equal to the amount paid, valid for up to 3 months.
No! Adult supervision is always required. We care about your little one’s safety, and while our Ride-On Cars are designed for fun, the track may have bumps and turns that require careful navigation. Your supervision ensures they drive responsibly and get the support they need to enjoy the experience safely.
Our smaller ride-on cars are best suited for children ages 3-6 and under 65 lbs. For the bigger kids ages 6+, we have a few bigger ride-ons that hold up to 130lbs.
We setup clear track boundaries, and require adult supervision at all times. Additionally, our staff members help guide children on proper driving etiquette.
Most of our ride-on cars come with parental remote controls, allowing adults to steer for younger children who may need assistance navigating the track..
Yes, we require a deposit of $100 to secure your booking. The remaining balance is due before or on the day of the event.
For 24 hour bookings we require a $200 refundable deposit that will be returned immediately upon receipt of the rental in good working condition.
We recommend booking as early as possible since our calendar fills up quickly, especially on weekends and holidays. To secure your preferred date, it’s best to book at least 2-4 weeks in advance.
Absolutely! We can set up jour customizable track in gyms, banquet halls, and other large indoor spaces. Just make sure there’s enough room for the cars to maneuver safely.
For ride-ons and go-karts we can set up our racetrack in a variety of locations, including driveways, tennis courts, parking lots, and gyms. A 2-car driveway of 20ft x 30ft can fit up to 4 cars. A half basketball court, 40ft x 60ft can accommodate up to 10 cars. A minimum area of approximately 40 x 60 feet is recommended for an optimal experience, but we can adjust to fit many spaces. Examples of fun locations would be backyards, driveway, open fields, parks, parking lots, a city approved blocked road, community centers, indoor recreation areas, any large spaces for gathering. We reserve the right to inspect the location to ensure motorist safety. A typical location should be open, away from busy roads, bodies of water, pools, steps and sloped areas.
For Mario Kart Racing Simulators we would need a 10×10 space for all equipment setup.
For Mario Kart Live our custom 8×12′ track would give the best experience, we would need to setup up in a space about the size of a dining room with no table or a small living room. If your space is not that big or clear or objects we can still setup without the track as long as it is indoors.
If the weather doesn’t cooperate, and your event is able to be moved indoors we offer our Mario Kart Simulators and Mario Kart Live depending on availability. Otherwise we will do our best to reschedule your event based on availability. If rescheduling isn’t possible, we offer a credit equal to the amount paid, valid for up to 3 months.
No! Adult supervision is always required. We care about your little one’s safety, and while our Ride-On Cars are designed for fun, the track may have bumps and turns that require careful navigation. Your supervision ensures they drive responsibly and get the support they need to enjoy the experience safely.
Our smaller ride-on cars are best suited for children ages 3-6 and under 65 lbs. Go karts are better suited for children 6+, teens and small adults under 130lbs.
We ensure a safe environment by providing helmets for go-kart riders, and mini scooters, setting up clear track boundaries, and requiring adult supervision at all times. Additionally, our staff members help guide children on proper driving etiquette.
Most of our ride-on cars come with parental remote controls, allowing adults to steer for younger children who may need assistance navigating the track..
Yes, we require a deposit of $100 to secure your booking. The remaining balance is due before or on the day of the event.
For 24 hour bookings we require a $200 refundable deposit that will be returned immediately upon receipt of the rental in good working condition.
We recommend booking as early as possible since our calendar fills up quickly, especially on weekends and holidays. To secure your preferred date, it’s best to book at least 2-4 weeks in advance.
Absolutely! We can set up jour customizable track in gyms, banquet halls, and other large indoor spaces. Just make sure there’s enough room for the cars to maneuver safely.